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Friday, July 2, 2010

Twice in the Same Week! Wow!

O.K. this is my attempt to start blogging every day or every other day or just more often. Even tho I think that nobody is paying any attention to it, anyway. It's funny I read other people's blogs and just love them...I just have a little problem doing my own, I guess.

This morning, I got up at my usual time, thinking that I had to hurry and get dressed because my youngest granddaughter, Paige, would be coming over in a short time. Lo and behold, 7 a.m. came and went and NO Paige! So, I called her mom, my daughter. She honestly thought she had told me that the girls were spending the night at their cousin's house last night. My poor kid--she really didn't tell me in her phone message. In her defense, she really has had a tough time lately. I'd forget things too if I were in her shoes. Lisa--if you read this--I love you so much and I really wish I could make things better for you.

So--since I have a whole morning with nothing to do, of course I got into baking trouble. I have an excuse--really. Let me just think what it might be. Hmm..... Ah--yesss! The 4th of July I need a dessert or snack for. That's my story and I'm sticking to it. I decided to doctor a chocolate cake mix just a little bit. I took a mix and added hot black coffee to it and a wee bit of rum. They're really good--I just had a sample. The only thing left to do is frost them. I may just top them with something simple. Right now whipped topping and chocolate shavings sounds good. Or just whipped topping w/ a shake of cocoa powder. I can't decide.

Also, since the weather is nice, it is tempting to play hookey. Not going to, but the thought is there, just the same.

At work, we have to fill out an annoying slip everyday. We have to put our sales amount along with our sales goal (figured out by someone who cannot possibly be actually out on the floor selling, of course), a good sale story and a customer service story. Most of the things I do really don't merit a special story. I mean, seriously, who doesn't interact with customers? If you don't you won't be selling anything for very long. Granted, I do have some really crazy stories. But it takes longer to write them down than it does to actually experience them. Everyone always asks if I'm writing a book when i fill them out. It's ridiculous! I'm soooo tempted to just start making up ridiculous stories. I mean, really, how difficult is it to come up with something every day? It's CRAZY difficult! Some days, we really don't have that many customers--it's really, really difficult not to write something like "nobody cares--this is a stupid idea". I wonder what would happen if I did that? Hmm.....

They did seem to do away with one ridiculous thing at work, though. On our receipt, at the bottom, there was our website address and a dotted line. We had to sign the receipt and tell the customer to visit our website and let our company know about the OUTSTANDING customer service we gave them. Apparently, they did some sort of ridiculous study that said constantly talking about our OUTSTANDING service would sort of work like subliminal messaging for the customer and they would automatically give us an "outstanding" rating. Thus, our customer service rating would go up. Blah, blah, blah.... The thing is, the online rating doesn't really determine our customer service score. The only thing that does is done through snail mail and mailed back into our corporate office. Supposedly, the customer receives one of these forms after they have returned whatever item they bought from us. There is a rating scorecard on the form. Of course, the top is OUTSTANDING and it goes downhill from there, i.e. good, adequate, poor...you get the message. Anyway (I know, I am going on and on and on) yesterday, to my surprise, there was no sign on line and no website listed. Hopefully it's gone, gone, gone! Yeah!!

Along with that, we had to say we were outstanding every time someone asked how we were! Really! Nobody can be outstanding every fricking day!

Well--time to quit for now--maybe tomorrow. For now I will just be --fine, thank-you.

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